Spoil Someone

Know someone who deserves a treat? Give them a Treatwell gift card and you’re giving them everything. Their style, their favorite treatment, from any location in our vast network – it’s their choice.

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About Gift Cards

What is a Treatwell Gift Card?

Each Treatwell Gift Card carries a monetary balance that can be used to purchase salon and spa treatments exclusively on treatwell.co.uk or the Treatwell App. Gift Cards include a unique 14-digit code that when entered prior to purchase, apply a reduction to the order total.

Where can I spend my Gift Card?

Gift Cards are valid for online bookings and eVoucher purchases made via treatwell.co.uk or the Treatwell App. Simply browse and book in at one of over thousands of venues nationwide. Gift Cards can be used as full or part payment for all purchasable treatments and stays, but cannot be used to purchase more Gift Cards. If your treatment costs more than the value of the Gift Card, you can pay the additional amount at checkout. Similarly, if you don’t want to spend the whole gift at once, the remaining balance will stay in your Treatwell Wallet.

How do I spend my Gift Card?

Recipients can enter the code in the special field at the checkout when making a purchase. They will then be asked to create a Treatwell account so they do not lose any remaining credit.

Corporate Gift Cards

When purchasing electronic gift cards, you can choose the quantity you’re after and upon completion of your order you’ll receive both a confirmation email, and an additional email for each gift card, containing a unique code that you can forward on to your staff. If you’re looking to purchase 50 gift cards or more – leave the heavy lifting to us. Simply get in touch with us via this form to share the details of your purchase.

How long will my Gift Card be valid for?

Your Gift Card balance will remain valid for twelve months after the date of purchase. The exact expiry date will be included in the Gift Card email itself. If you have added the card to an account, you will also be able to see when your balance is due to expire when you log in and visit the My Wallet section of your profile.

When will my Gift Card arrive?

Gift Cards sent via email should arrive in your chosen inbox instantly. If your Gift Card does not arrive, please contact us via this form. 

Physical Gift Cards are sent 1st Class via Royal Mail. This means that your postal order should be delivered within 3-5 working days (excluding weekends and Bank Holidays). Delivery times may be affected by current COVID-19 Royal Mail restrictions.

We can’t guarantee your giftcard will arrive by the 25th December if you purchase one after the 20th December.

I need to cancel my Gift Card purchase - what should I do?

We offer a 14 day return policy on all gift cards, during which you can cancel your purchase, provided it hasn’t yet been added to a Treatwell account. So if you have accidentally purchased too many Gift Cards or would like to cancel your order, please get in touch with our Customer Experience team via this form

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